Shipping Destinations

We offer shipping across India and select international locations. For specific international shipping inquiries, please contact us at sales@ntrjewels.com.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Customized or made-to-order jewelry may take additional time, which will be communicated at the time of purchase.

Shipping Charges

  • Domestic Orders: Free shipping on orders above ₹5,000. A nominal fee applies for orders below this amount.
  • International Orders: Shipping charges vary based on the destination and will be calculated at checkout. Additional customs duties or taxes (if applicable) will be borne by the customer.

Delivery Time

  • Within India: Estimated delivery within 5-7 business days.
  • International: Estimated delivery within 7-14 business days, subject to customs clearance.

Tracking Your Order

Once your order is shipped, we will provide a tracking number via email or WhatsApp. You can track your shipment through our logistics partner’s website.

Shipping Partners

We collaborate with leading courier services to ensure safe and timely delivery of your jewelry.

Address & Contact Details

Please ensure that your shipping address and contact details are correct. We are not responsible for delays or losses due to incorrect information provided by the customer.

Order Delays & Issues

While we strive to deliver your order on time, unforeseen circumstances (e.g., weather, customs delays, logistical issues) may affect shipping timelines. If you experience any issues, please contact us at:
📞 +91 86907 12356
📧 sales@ntrjewels.com

Lost or Damaged Shipments

  • If your package is lost in transit, we will assist in tracking and resolving the issue with the courier service.
  • In case of a damaged shipment, please report it to us within 24 hours of delivery along with photos and videos for verification.

Returns & Exchanges

For return and exchange policies, please refer to our Return Policy page.